Thursday, March 5

Salesforce Inc. (CRM) Leverages AI to Transform Fan and Customer Engagement


Salesforce Inc. (NYSE:CRM) is one of the best blue chip stocks to buy for the long term. On March 3, 2026, Salesforce Inc. (NYSE:CRM) and Formula 1 announced the launch of a new fan companion agent. This tool will be available on F1.com and will help F1’s 827 million fans understand the new 2026 regulations by providing clear answers and insights 24/7.

Powered by Salesforce’s Agentforce platform, the new agent tracks trending questions to deliver timely, personalized insights, especially targeting younger fans, who make up 43% of Formula 1’s audience. The launch expands F1’s use of Agentforce 360 to streamline fan support, enhance marketing, and strengthen partnerships, as Salesforce and Formula 1 deepen their collaboration to elevate fan experiences and drive smarter business growth through AI.

Salesforce also introduced Agentforce for Communications on February 26, 2026, adding five new AI agents to help telecom companies improve customer service, sales, and operations.

On February 26, Roth Capital cut its price target on Salesforce to $325 from $395, while maintaining a Buy rating. The firm cited two years of sluggish revenue growth that led to cost controls. Although Salesforce may have found a new growth driver in its AI-powered Agentforce products, Roth lowered its forecasts due to continued near-term weakness.

Salesforce Inc. (CRM) Leverages AI to Transform Fan and Customer Engagement
Salesforce Inc. (CRM) Leverages AI to Transform Fan and Customer Engagement

Copyright: rawpixel / 123RF Stock Photo

Salesforce Inc. (NYSE:CRM) provides customer relationship management software and cloud-based enterprise applications. Its core offerings include Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and the analytics platform Tableau.

While we acknowledge the potential of CRM as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you’re looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.

READ NEXT: 40 Most Popular Stocks Among Hedge Funds Heading Into 2026 and 11 Best Italian Stocks to Buy in 2026..

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