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If you’ve ever wondered where to start with budgeting, saving, or getting to your next financial milestone, you’re not alone. Across Detroit, more residents are asking questions about credit, debt, and protecting themselves from fraud.
Anthony Miller joins Gail Taylor and Annette Washington as Detroit’s newest Chase Community Manager. This dynamic trio— part of a national network of Community Managers in all lower 48 states—help build stronger financial futures in Detroit by collaborating, delivering financial health education, and helping build money skills through workshops and support from the local Chase team.
We sat down with Anthony to discuss plans to continue helping the Motor City’s communities meet their financial goals.
Q&A with Anthony Miller
Q: To start off – can you explain the Community Manager role?
A: As a Community Manager, I am a connector and partner embedded in the community. After more than a decade as a Branch Manager leading teams and deepening local relationships, I am thrilled to now be a liaison who brings JPMorganChase tools, resources, and specialists to nonprofits, schools, faith organizations, and local leaders. I’m focused on meeting people where they are through listening, partnering, and financial health education.
Q: What attracted you to this role and to Detroit?
A: This work is personal because Detroit’s eastern territory is home for me. I started my JPMorganChase career in 2009 at the Cadieux Harper branch and later spent more than five years as Branch Manager at Gratiot Warren. Public service is in my blood—my grandfather served as mayor of Highland Park and my uncle was a former Wayne County commissioner. Stepping into the role of Community Manager gives me the opportunity to bring resources directly into neighborhoods in an accessible way for families, small businesses, and individuals. That is my why.
Q: What neighborhoods in Detroit do you support, and what is your approach?
A: I’m honored to serve the eastern territory of Southeast Michigan, including Detroit’s East Side and the eastern suburbs of Metro Detroit. My approach starts with listening. I host community conversations and gather feedback to understand our neighbors’ challenges and priorities. From there, I focus on partnerships, financial health education, and small business support. It’s important to me to show up consistently and in the right ways to meet people where they are. Community building means being present, listening to all voices, understanding needs, and helping meet those needs with the tools and resources Chase has to offer.
Q: How does this build upon JPMorganChase’s continued commitment to Detroit?
A: For more than 90 years, JPMorganChase has remained committed to making a lasting impact in Detroit. Today, our 1,800 employees show up every day to support the needs of our more than 1.3 million consumer banking customers in the Greater Detroit area. Through strategic business, research, policy, and philanthropic efforts, we support skills training and job creation, neighborhood revitalization, small business growth, and expanded access to affordable housing and financial health resources for residents. Since 2014, we’ve invested more than $2B to help accelerate Detroit’s economic recovery.
Q: How can folks get in touch with you or any of the Detroit Community Managers?
A: You can reach me in the heart of Detroit’s East Side at the Gratiot Warren branch—7400 Gratiot Ave, Detroit, MI 48213. We offer community programs, including financial health workshops focused on credit, budgeting, debt management, and fraud prevention.
If you want to explore on your own, you can find tools and tips at https://www.chase.com/personal/financial-goals.