Many traditional transportation management systems require carriers to piece together separate systems for execution, integration, automation and analytics. Dispatch Science has rolled out a new unified logistics platform to help last-mile carriers manage their operations with all of these capabilities available in a single, AI-driven platform to eliminate silos and complexity.
The platform’s AI layer operates directly within operational workflows to enable continuously optimized decisions across routing, pricing, driver coaching and settlement in real time.
It combines an enterprise TMS with Dispatch Science’s Dispatch Science EXtensibility (DSX) framework – a suite of tools that enables carriers and shippers to customize workflows, automate complex decisions and build new capabilities as their business evolves. Dispatch Science said this approach aims to address the challenge companies face when implementing logistics software: having to choose between “rigid, out-of-the-box functionality or costly custom development that becomes obsolete with every upgrade.”
“The last-mile industry has been stuck choosing between systems that work out of the box but can’t adapt, or platforms that require endless customization and maintenance,” said Dispatch Science Co-founder and CEO Arthur Axelrad. “We’re introducing a third path – a platform where the TMS and the tools to extend it exist together. Our customers get enterprise-grade operations on day one, and the freedom to build what comes next without starting over. This is how modern logistics companies will compete and win.”
DSX, which allows logistics teams to inject custom business rules, automate workflows in real time, and connect seamlessly to any system in their tech stack, already supports millions of deliveries annually. Through features like configurable business rules and advanced APIs, carriers can shape the platform to their exact operational model.
These are DSX’s three integrated solutions:
- DataBridge: An integration layer that functions as a domain-specific iPaaS, unifying APIs, EDI and file exchanges into one platform and built to eliminate the complexity and customization overhead typically required with generic integration platforms.
- DataSync: Provides direct, real-time access to operational data by securely replicating it into a customer-managed environment that supports dashboards, reporting and internal system integration.
- DataHive: A reporting and analytics platform that gives carriers complete control to design custom dashboards, branded documents, and visualizations tailored to their business. This feature will be available this spring.