JCM Global and CasinoSoft, part of Pavilion Payments, on Thursday announced a new technology partnership integrating CasinoSoft’s jackpot processing and W-2G tax form solutions with JCM’s FUZION technology.
The integration enhances casino operations by enabling jackpot payouts via TITO tickets while supporting W-2G tax form processing at the point of play. By combining CasinoSoft’s compliance and jackpot solutions with JCM’s FUZION infrastructure, casino operators can improve speed, accuracy, and service during jackpot events.
“FUZION was built to enable innovation through secure connectivity and controlled access across the casino floor,” JCM Global Senior Vice President of Sales, Marketing, and Operations Dave Kubajak said in a statement. “CasinoSoft’s decision to integrate demonstrates how third-party software providers can leverage our network system to support convenient, on-demand printing use cases at the slot machine.”
The integration delivers added value and increased functionality to FUZION by integrating third-party software and solutions that benefit JCM customers and their guests. It will enhance player experiences by enabling them to quickly receive their jackpot payout through a TITO ticket, speeding slot personnel responses for jackpot events.
The FUZION system provides the secure infrastructure for CasinoSoft’s application to securely initiate the printing on slot machines with the FUZION system and GEN5 printer.
“CasinoSoft has been a trusted provider of compliance and jackpot processing solutions across the gaming industry,” said Pavilion Payments CEO Diallo Gordon. “As part of Pavilion, we are focused on extending these capabilities through strategic integrations like JCM’s FUZION technology – advancing a more connected, intelligent platform that simplifies operations, strengthens compliance, and scales with the evolving needs of casino operators.”
FUZION technology was built with a double-encrypted data superhighway that connects the slot, its iVIZION bill validator, and its GEN5 thermal printer to the casino’s backend. FUZION offers dozens of groundbreaking benefits for casinos, including real-time peripheral performance data; proactive alerts for drops, e-drops, and fills; real-time asset monitoring and tracking; and dispute resolution with high resolution banknote/TITO images.
“CasinoSoft was built to handle the complexity of jackpot processing and compliance in high-volume casino environments,” said Pavilion Payments Senior Vice President of Innovations Matt Montano. “By extending those capabilities through JCM’s FUZION technology, we’re enabling operators to execute critical workflows instantly at the machine – improving accuracy, reducing delays, and minimizing operational lift.”
Attendees at the Indian Gaming Tradeshow & Convention can see a demonstration in JCM’s Booth #1433.

