Pathward Financial is launching an operating model designed to strengthen its sponsor-banking business, increase innovation and streamline how the national bank works with fintech partners and commercial clients.
The restructuring created three horizontally aligned leadership roles, according to a Pathward release today:
- Christopher Soupal, chief growth officer, will oversee business development and revenue generation across commercial finance, credit solutions and partner solutions,
- Will Sowell, chief customer officer, will lead customer success functions for those same business lines, and
- Greg Cooper, head of Pathward’s Business Risk Group, will provide specialized risk and compliance support.
All three will report to Pathward President Anthony Sharett, according to the release.
The model is meant to improve partner outcomes, enhance customer experience and support the bank’s long-term growth efforts, according to the release.
The company emphasized that the redesign continues its focus on financial inclusion and on helping fintech and commercial partners scale through issuing, payments sponsorship, credit, working capital, equipment finance and other solutions.
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